What is the shipping cost?
We provide GUARANTEED DELIVERY to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, USAOrders 0€–200€ (Shipping €25)
Orders 201€–€300€ (Shipping €10)
Orders 301€+ (Free-Shipping)
*prices are indicated for each stock separately
- -How will I know which type of shipping thebbpower.com will use for my order?
- -Standard Delivery info (GUARANTEED)
- -How long to proceed my order?
- -Is it legal to buy this kind of products?
- -How are products shipped?
- -What with bulk / large orders?
- -Is a signature required to get the parcel?
- -What countries do you ship to?
- -Is it GUARANTEED delivery?
- -Return policy details?
- -Payment methods?
How will I know which type of shipping thebbpower.com will use for my order?
Type of shipping choosen automatically by shipping department.
Type of shipping depends of destination country and size of package.
For more details please contact our customer support.
If goods are lost or seized at customs with 1st delivery, we offer the possibility of sending 2nd shipments for free.
If goods are lost or detained at customs with 2nd attempt we offer the option of 3rd shipmnet for half-price.
We will try to deliver your goods within 1-15 working days but delay in delivery is sometimes outside of our control.
Please note, that re-shipping will be available 42 days after first shipment.
All packages are shipped with high discreet. Products are packed safely with superb care and precaution. We do not use any product related titles or names of organization for successful delivery.
Our packages are always weight and size restricted for safe and secure delivery
In case if you are ordering to the country with high level inspection customs then expect your order going to be double packed for the shipment to be more secured.
Shipments can be made from various countries to speed up the delivery process.
How long to proceed my order?
Once payment is received, your order will be sent within 72 hours. Delivery time is 1-15 working days (depending on destination). Shipping time will depend of customs capability, international transit, bank holidays etc.
We will try to deliver your goods within 1-15 business days but delays in delivery are sometimes out of our hands.
Is it legal to buy this kind of products?
Because the law is different in most of the countries, we recommend you to contact your local FDA or customs office regarding the regulations and restrictions of your country.
How are products shipped?
There is 99.9% success rate to the USA, 99.9% success rate to the EU countries.
We are making shipments by Standard Delivery to those countries to ensure discrete shipping which has a high success rate of delivery.
What with bulk / large orders?
In case if bulk / large orders will require to be divided into more then one package, you will be provided with a tracking number for each package for your convenience.
No matter how large is your order, we will split them accordingly to make sure that packages will be delivered to address.
Is a signature required to get the parcel?
It does not require a signature to receive the parcel. Depending on your country of origin the postal service occasionally may require it and if you are not at home the postal service will leave a card to advise you to pick up the parcel from your local post office.
What countries do you ship to?
We provide GUARANTEED DELIVERY to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, USA
Terms for GUARANTEED delivery:
In case your order has been damaged during the shipping process, we will ask you to provide the following details.
-A good quality detailed pictures of the packaging
-Picture of a clearly visible receivers’ details (the text to be easy to read on the picture)
-A HQ photo of all damaged products (in a single picture)
In case if you think, that the package has been seized, please provide the following details for resolving this issue.
The re-shipping can only be requested after 42 days (6 weeks) from the date of order dispatch.
-Please provide the tracking number, which has been issued to you by us.
A new receivers name and address is mandatory (for re-shipping)
There were no cases of delivery seizure in those countries. But, in unlikely event of such an issue will be taking place, we will take all the necessary precautions and provide you with the guaranteed re-shipping option.
Return policy details?
In case if you have received the wrong product, the correct products will be re-shipped for free. Wrong product to be sent back UNOPENED.
In the unlikely event of products to arrive damaged due to improper packaging by ThebbPower.com, products will be re-shipped free of charge if a claim is made and proof of improper packaging is given.
Returns are accepted only if products are proven to be unused.
Please contact us to get return address and instruction of how to pack the products BEFORE returning.
Goods must be returned within 30 days from the delivery date.
ThebbPower.com reserve the right to ask the buyer to pay return cost.
You can use Transferwise/Wise, BankTransfer or BitCoins, LiteCoin and BitCoinCash as a payment methods.